TruckVault, Inc. may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, legal requirements, or service offerings. When changes are made, the updated version will be posted on this page with a revised Effective Date. Your continued use of our website after any updates constitutes acceptance of the revised Privacy Policy.

TruckVault, Inc. (“TruckVault,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, purchasing our products, requesting information, registering for events, or otherwise interacting with us online.

This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices available to you regarding your information.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

We may collect information that you voluntarily provide, including:

– Name
– Email address
– Telephone number
– Mailing address
– Shipping and billing address
– Company or agency name
– Vehicle information
– Product interests and preferences
– Survey responses
– Event registration information
– Warranty registration information
– Dealer inquiry information
– Customer service communications
– Any information submitted through forms, emails, or chat features

When you visit our website, we may automatically collect certain information, including:

– IP address
– Browser type and version
– Device type
– Operating system
– Geographic region
– Referring website
– Pages viewed
– Time spent on pages
– Clickstream and navigation data
– Date and time of visits

This information helps us improve website functionality, security, and user experience.

We may use your information to:

– Respond to inquiries and requests
– Provide product information and quotations
– Process orders and transactions
– Facilitate warranty registration and support
– Connect you with authorized TruckVault dealers or distributors
– Register you for events and promotions
– Provide customer support
– Improve our products and services
– Improve website performance and user experience
– Send marketing communications and newsletters
– Conduct surveys and research
– Measure advertising effectiveness
– Prevent fraud and protect website security
– Comply with legal obligations

TruckVault operates through a network of authorized dealers, installers, distributors, and integration partners.

If you submit a request for information, quote, installation, service, or support, we may share your contact information and relevant inquiry details with authorized TruckVault representatives, dealers, or service providers to assist with fulfilling your request.

Our website uses cookies and similar technologies to improve functionality, analyze website traffic, and support marketing efforts.

Cookies may be used to:

– Remember user preferences
– Improve website performance
– Measure website usage
– Support advertising and remarketing campaigns
– Track conversions and campaign effectiveness

You may adjust your browser settings to refuse or remove cookies; however, certain website features may not function properly as a result.

We may use third-party analytics providers to help us understand website usage and improve our services.

These providers may collect information regarding:

– Website traffic
– User behavior
– Device information
– Geographic information
– Referring sources

Analytics information is generally aggregated and used to evaluate website performance and marketing effectiveness.

TruckVault may use third-party advertising platforms to deliver relevant advertisements and measure campaign performance.

These services may include:

– Google Ads
– Google Analytics
– Meta advertising services
– Microsoft Advertising
– Other digital advertising platforms

These providers may use cookies, pixels, tags, and similar technologies to:

– Measure conversions
– Create audience segments
– Deliver relevant advertising
– Improve advertising performance

You may manage advertising preferences through the applicable advertising provider’s privacy and advertising settings.

If you subscribe to our newsletter, request information, register for an event, download content, or otherwise provide your email address, we may send:

– Product updates
– Company news
– Promotional offers
– Event announcements
– Educational content
– Customer communications

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those communications.

Administrative and transactional communications related to purchases, warranties, or support may continue as necessary.

If products are purchased through our website, certain information may be collected to facilitate order processing and fulfillment.

Payment transactions may be processed by third-party payment service providers. TruckVault does not store complete payment card information on its systems unless specifically disclosed at the time of collection.

Shipping, order fulfillment, and customer support providers may receive information necessary to complete your transaction.

We do not sell personal information.

We may share information with:

– Authorized TruckVault dealers and distributors
– Service and installation partners
– Payment processors
– Shipping and logistics providers
– Marketing service providers
– Email communication platforms
– Analytics providers
– Advertising partners
– Website hosting providers
– Professional advisors
– Government authorities when required by law

Information is shared only as reasonably necessary to operate our business, fulfill requests, provide services, or comply with legal obligations.

We retain personal information only as long as reasonably necessary for business purposes, including:

– Customer support
– Warranty administration
– Order fulfillment
– Recordkeeping
– Legal compliance
– Marketing and analytics purposes

Retention periods may vary depending on the type of information and applicable legal requirements.

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:

– Request access to personal information
– Request correction of inaccurate information
– Request deletion of personal information
– Request information about how data is used
– Opt out of certain marketing communications

To exercise applicable privacy rights, please contact us using the information provided below.

Residents of certain states may have additional privacy rights under applicable state laws.

Where required by law, eligible residents may request:

– Access to personal information
– Correction of inaccurate information
– Deletion of personal information
– Information regarding categories of data collected and disclosed

TruckVault will respond to verified requests in accordance with applicable legal requirements.

TruckVault employs reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

Despite these efforts, no method of data transmission or storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

Our website may contain links to third-party websites, including dealers, service providers, social media platforms, and other external resources.

TruckVault is not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review the privacy policies of any website they visit.

Our website is not intended for children under the age of 18.

We do not knowingly collect personal information from children under 18. If we become aware that such information has been collected, we will take reasonable steps to delete it.

If you have questions about this Privacy Policy or would like to exercise any applicable privacy rights, please contact:

TruckVault, Inc.
Email: marketing@truckvault.com

By using our website, submitting information, purchasing products, registering for events, or otherwise interacting with TruckVault online, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of information as described herein.